01 / Weekly stops
Show where your food truck will be this week
Someone checking the truck's website should be able to choose a stop and set off with the right address. Keep this week's route together with any changes that could affect the trip.
Give every stop a day, time and place
Put the week’s date range above the route. List each stop in day order with its date and serving hours, using plain times with a.m. or p.m. If there are lunch and evening stops on one day, give each its own entry. Show days without public service clearly.
Include the street address and a landmark for every stop, such as the entrance or side of the lot where the truck parks. A venue name alone can leave someone at the wrong building. Keep these details in readable text beside any map. Label a repeating route as the usual schedule, then show which dates are confirmed for the coming week.
Post changes where people check the route
Explain where customers should check before heading out. Put a changed location, late start or weather cancellation on the affected stop, with the time the notice was updated. Keep the canceled entry visible long enough for someone who saw the earlier plan to understand what happened.
If you also post updates elsewhere, name that route without making it the only place to find a cancellation. Assign someone to update the website when plans change. Say when the next update will appear if the stop is still undecided, and follow through. Remove expired notices when preparing the next week’s route.
Say what happens when food sells out
Keep the menu close to the stops so customers can check both before choosing where to go. If the selection differs by stop, describe that beside the relevant day. Mark a sold-out item clearly and keep the available choices easy to read.
Explain whether selling out of the day’s food means closing early. When that happens, update the stop as well as the menu so the published finish time does not imply the truck is still serving. If you accept advance orders, explain how customers with an accepted order hear about any change affecting their pickup.
Give private events a separate inquiry
Keep catering and private-event requests separate from the public route. Use a clearly labeled next step for hosts, with a short explanation of the kinds of event you can discuss. Ask for the date, location, guest count and proposed serving times so you can check the request.
Say that sending an inquiry does not reserve the truck. Explain how you confirm availability and agree on the menu and price. If a private booking replaces a usual public stop, mark that day on the route without publishing the host’s private details. Check the route and event inquiry on a phone before putting the page live.
04 / The Work
See the customer’s next step.
