01 / Events calendars
Write an events page people can plan around
Someone should be able to choose an event and plan the visit from its listing alone. Put the practical details beside the invitation, including whether they need to reserve a place before setting off.
Make the next date clear
Say whether a gathering happens once or repeats. A visiting author’s reading needs its full date. A weekly story time needs the next dates as well as the usual day. For a monthly book club, explain whether it meets on a particular date or, for example, the first Thursday.
Put the nearest event first. Show the day, date, start time and finish time on every listing, including the year where needed to avoid confusion. Give each one its venue and address, even when everything happens in the shop. Someone following a shared link should have those details without visiting another page.
Describe what taking part looks like
Explain the gathering in a few ordinary sentences. For a reading, say whether there is time for questions or signing. For a club, say whether newcomers need to have read the book. Give the expected length so people can plan the rest of their visit.
Put the intended age group beside children’s events and say whether an adult needs to stay. Describe the entrance, seating and any steps to the event space using details checked at the venue. Give visitors a way to ask about access before coming. A general invitation to everyone still needs these practical answers.
Explain the price and how to join
State whether the event is free or paid. Separately, explain whether people can arrive without booking, need to sign up or must buy a ticket. A free event can still need a reserved place. Put the price and what it includes beside the action.
Link directly to the right event if reservations happen elsewhere. Say what confirms a place and how that confirmation arrives. For a drop-in gathering, explain any limit on places and what happens when it is full. Read the listing through as a first-time visitor: it should be clear whether there is anything to do before arriving.
Clear away events that have finished
Assign someone to remove past events from the upcoming list and take down their booking links. If you keep photographs or notes afterward, move them to a clearly labeled past-events section. The next invitation should be easy to find without scrolling through old dates.
Check repeating events before publishing the next dates, especially around holiday closures. Put a cancellation or changed time on the affected listing and explain how booked visitors will hear about it. Update any separate reservation page too. After each change, open the event on a phone and follow its joining link to check that both agree.
04 / The Work
See the customer’s next step.
