01 / Flavor boards
Keep your ice cream shop's flavor board current
A flavor board helps someone choose a stop as well as a scoop. Show what is in the case this week and when the shop is open, then give cakes and parties their own ordering details.
Date this week’s flavor board
Put the week’s dates above the flavors and show when the list was checked. Give each flavor a short description so a playful name still tells someone what they are choosing. Keep the list in readable text, even if a photograph shows the board inside the shop.
Separate flavors available now from those planned for a later week. Put scoop sizes and prices nearby, and say which flavors are also offered in pints. If cakes use a different selection, explain that beside their choices. Assign someone at the shop to check the page against the case whenever the board changes.
Mark sold-out flavors where they were listed
Keep a sold-out flavor in its place with a clear note, so someone who saw it earlier can tell what changed. Remove any suggestion that it is still available for an order. If another batch is planned, give the expected return only when the shop can stand behind it.
Explain how often the list is updated and that flavors can sell out between checks. Say how customers can ask about a favorite before making a special trip. Keep current alternatives easy to find. If an accepted cake or party order needs a change, describe how the shop contacts that customer to agree on it.
Put seasonal hours beside the flavors
Show the current open days and hours close to the board, including closed days. Give the dates a shorter seasonal schedule applies. An afternoon customer should not need to interpret a summer timetable to find out whether the shop is open in November.
List holiday changes with their dates and remove notices after they pass. If cake pickup is available outside regular scoop hours, give those arrangements separately and explain how the time is agreed. Keep the address and entrance details with the hours. Check the homepage and order page after a schedule change so both describe the same week.
Explain cake and party orders before the form
Show cake sizes, the portions they are intended to serve and prices or meaningful starting prices. Say which flavor and decoration choices are available, how much notice is needed and when pickup happens. Explain what must be agreed before an order is accepted, including the final price and any deposit.
For parties, describe where they take place, the group sizes you handle and what the price includes. Ask for a preferred date, guest count and the kind of order. Explain how you check availability and confirm the details. Keep sending a request distinct from having a cake ready for pickup or a party time reserved.
04 / The Work
See the customer’s next step.
