01 / Tailors
Help someone picture a better fit.
A customer knows which clothes feel wrong but may not know what can be changed. Explain the alterations you offer and what happens at a fitting before asking them to bring a garment in.
Describe the changes you can make
Explain familiar jobs such as shortening trousers or adjusting a jacket. Keep repairs and made-to-measure work separate from everyday alterations. Show starting prices where useful, and explain what you need to see before agreeing on the cost.
Help customers prepare for a fitting
Say what to bring, including the shoes worn with a garment. Ask which item needs work and whether there is a date it is needed for. Explain how the fitting time, price and pickup date are agreed.
02 / The Work
See the customer’s next step.
