For a quieter phone
100 minutes
$195per month
A starting point for an office that mostly needs calls covered while someone is with a client.
Straightforward minutes. A real person.
A plan for your
kind of busy.
Every plan includes your greeting, appointment booking under your rules, message delivery and one office call flow. No setup fee. Month-to-month service.
Monthly answering plans
For a steady workday
250 minutes
$425per month
Room for regular appointment requests, new inquiries and the everyday calls between them.
For a busier front desk
500 minutes
$775per month
For offices with a more active phone and several people who need messages routed to them.
How minutes are counted
We count receptionist talk time and the time to finish the caller’s message or booking, rounded up to the next full minute per call. Waiting in the queue does not count.
Extra minutes are $1.95 each on every plan. Unused minutes do not roll over. We send a usage notice at 80% of your allowance. Prices exclude applicable tax; plan changes and cancellation take effect at the next monthly renewal.
When someone answers
Office hours.
And a little after.
Standard coverage: Monday–Friday, 8am–6pm Central.
Extended coverage: add $95 per month for Monday–Friday, 6–9pm, and Saturday, 9am–1pm Central. The same monthly minute allowance and extra-minute rate apply.
Outside the selected hours, calls go to your approved voicemail greeting. No live coverage on Sundays, Thanksgiving Day, Christmas Day or New Year’s Day. For November 2026, Thanksgiving is Thursday, November 26.
Booking with boundaries
We book into an agreed shared calendar after checking appointment length, open hours and buffers. We confirm the date and time with the caller. Payments, account changes and professional advice stay with your office.
A useful message
After the call, we deliver the approved details by email or text. For an urgent business call, we try the one escalation contact you name, then follow your fallback instructions. Emergency calls are directed to emergency services.
A few practical details
Do we have to change our phone number?
Usually you can keep your existing number and forward the calls you want us to answer. We check forwarding and test it with you before service starts.
Can you cover only the calls we miss?
Yes, if your current service supports forwarding unanswered calls. We test the timing and agree on what happens when your own team picks up.
Not sure how many minutes you need?
We can use your recent call volume and the kinds of conversations you receive as a starting point.