First visits / Familiar faces
First, a hello.
Then, the haircut.
Tuftmallow is a small grooming shop where the handoff matters. You talk to the person doing the groom, and we make a plan together.
Tell us about your dog.
The cut you like. The parts of a groom your dog finds unfamiliar. The name they actually answer to. A few details help us plan the appointment.
We work by appointment so we can set aside time for the coat and service. Bring your dog on a leash, and bring a photo if you have a particular haircut in mind.
Find us at 14 Willow Walk, Maple Crossing.
Tuesday–Saturday, 8am–5pm.
Closed
Sunday and Monday.
The first visit, step by step
A handoff you can picture.
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Drop off & talk
Allow 10 minutes at your appointment time. We meet your dog, look over the coat and agree on the service, starting length and total price before beginning.
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Leave a pickup number
For a bath or haircut, head out while we work. We agree on a pickup window and text when your dog is ready. For a nail trim, stay for the short visit.
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Pick up & check in
Please return within 30 minutes of the ready text and before our 5pm closing. We walk through the finished groom with you at pickup.
A time that fits the groom.
Baths take about 45–120 minutes and full haircuts about 90–210 minutes, depending on size and coat. Nail trims take 15–20 minutes. We confirm the pickup window at drop-off.
See times and prices by sizeWe’d like to meet your dog.
Tell us the size and service. An appointment is set only after we confirm a time together.