Battery change
Battery and fitting. We quote before opening the case.
From $18
Usually 1–2 business days
The service list
KNOW THE WORK.
KNOW THE PRICE.
Starting prices help you plan. The written estimate sets the actual work and cost before repairs begin. Prices are before tax.
01 / At the wrist
Watch repairs
Replacement strap
A standard leather or fabric strap, fitted to your watch. Specialty sizes quoted separately.
From $28
Usually 1–2 business days
Exterior cleaning
Case and metal bracelet cleaning. Does not include work inside the movement.
From $30
Usually 1 week
Quartz movement service
Assessment, cleaning where appropriate, and repair or replacement of the movement as agreed.
From $85
Usually 2–3 weeks
Mechanical watch overhaul
Movement disassembly, cleaning, lubrication, reassembly and timekeeping checks. Replacement parts quoted separately.
From $225
Usually 3–5 weeks
02 / Around the house
Clock repairs
Mantel clock
Movement cleaning and overhaul. Worn parts, case work and dial work are quoted separately.
From $175
Usually 4–6 weeks
Wall clock
Movement cleaning and overhaul, including a check of the strike or chime if fitted. Parts quoted separately.
From $195
Usually 4–6 weeks
Grandfather clock
Movement removal, overhaul and refitting. Parts and house calls are additional.
From $350
Usually 6–8 weeks
Before the work
How an estimate works
Tell us what changed.
Share the type of watch or clock, what it’s doing, and when it last ran normally. We arrange a bench visit or a house call.
We inspect and write it down.
A bench estimate costs $25, credited toward an approved repair. Battery and strap prices are quoted at the counter without an estimate fee. House-call assessments use the separate $95 visit fee.
You decide.
You receive the scope, price and expected timing in writing. Work starts only with your approval. If you decline a bench repair, only the $25 estimate fee is due.
Turnaround is counted from approval. Watch work typically takes 1–5 weeks depending on the service; clock overhauls take 4–8 weeks. Parts availability can extend those ranges. We explain any delay and ask before adding work.
Before you bring it in
Does an estimate commit me to a repair?
No. You approve the written scope and price before we start. If you decline, the bench estimate fee is $25, or the agreed house-call fee is $95. There is no automatic repair charge.
Do you repair every watch and clock?
We first check the movement, condition and availability of parts. Some repairs are outside our bench or cannot be completed with available parts. We explain that before asking you to authorize work.
Tell us what time stopped doing.
A few details help us plan the first look. An estimate request does not schedule work.