01 / The regular visit
Standard tuning
One acoustic piano, a brief condition check and tuning. Allow 75–90 minutes. Travel within the service area is included.
$165 / visit
At your piano
A clear visit.
A clear price.
Care for acoustic uprights and grands. We explain what the piano needs and agree on any work beyond the visit before beginning.
What a visit looks like
A little listening comes first.
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Hear the piano
We talk about its recent use, play through the keys and check its condition and current pitch. Mention notes or pedals that have been bothering you.
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Agree on the work
We confirm whether a standard tuning is enough. Any pitch raise, repair or separate regulation work is discussed and priced before going ahead.
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Tune & check
We tune, play through the piano and leave a short account of the work. If it needs to settle before another visit, we explain why and agree on the next step.
Where & when
Care that comes to you.
Appointments Tuesday–Saturday, 9am–5pm, in Maple Crossing, Millbrook and Alder Glen, within 25 road miles of Maple Crossing. Travel in this area is included in the visit price.
Payment by card or check at the end of the visit. No deposit for a standard tuning. Please give 24 hours’ notice to change an agreed appointment; there is no cancellation fee.
Before we come over
Will a pitch raise need a second visit?
Sometimes. A piano that has been far from pitch may settle after the correction. We discuss whether a return tuning is appropriate before doing the work; a separate return tuning is $165 and is not included in the $230 tuning-and-pitch-raise total.
Do you work on digital pianos?
These visits are for acoustic uprights and grands. Digital keyboards do not need string tuning; electronic repair is outside our scope.
Tell us what you’re hearing.
“It sounds different” is a perfectly good place to start.