At the workbench
Keep the part
they recognize.
A repair should help a familiar toy stay familiar. That starts with listening before we reach for the thread.
The worn spot has a story.
Sometimes the important part is a lopsided ear, a well-loved ribbon or the way a doll’s hand rests. Tell us what matters. We write those details down with the repair request.
We look for the smallest repair that makes sense for the toy. If a replacement fabric, elastic or paint will change how it looks or feels, we explain that before you decide.
You get a say.
No work starts until you approve the estimate. If we find something different once we begin, we stop and discuss it with you.
At pickup, we show you the work and explain how to handle the repaired area. If a stitch or joint we worked on seems wrong, let us know so we can look at it.
Planning for a holiday gift?
Drop off by November 28, 2026 and approve the estimate by December 1. We confirm whether the work can be collected by December 19 after inspection. Later jobs join the January queue.
Read the repair list and timingTell us what matters about it.
The details you want to keep are as useful as the part that needs fixing.