Inside the workroom
First, how does it feel?
Phaedrune is an appointment-based milliner’s shop in Maple Crossing. A hat should sit comfortably through the ordinary things you do in it.
Your first appointment
About 45 minutes.
No size to memorize.
The fitting is included in the price of a new hat. An assessment for reblocking is free. There is no charge if you decide not to proceed.
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Talk about the day
Tell us where you plan to wear it, how you wear your hair, and what you like or dislike about hats you already own. Bring your usual coat if that helps.
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Measure and try
We measure around your head where the hat will sit, then try crown shapes and brim widths. You can turn, look in the mirror, and notice any pressure.
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Choose the details
We settle the felt or straw, color, ribbon, and edge. You see the full price and expected completion window before deciding.
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Return for the fit
Most new hats are ready for a final fit check in 4–6 weeks. We check how the band sits and make any agreed finishing adjustments before you take it home.
Old favorites are welcome.
Bring the hat as it is, without steaming it at home first. We look at the material and existing shape together, then say what can reasonably be changed.
If something about the finished fit or trim does not feel right at collection, tell us. We check it with you and agree on the adjustment before you leave.
Visiting the shop
Appointments are available Tuesday–Saturday, 10am–5pm. Sunday and Monday are closed. We confirm the studio directions and agree on a time before you come; there is no walk-in counter.
Paper gift certificates start at $50. For December gifting, request by December 18, 2026, at 5pm, with agreed pickup by December 22 at noon.
Try a few shapes.
You do not have to arrive with the answer.