Our care

Familiar clothes.
Thoughtful handling.

Your favorite everyday things deserve a little attention before they go into the wash.

01

Separate from the start.

We tag your bag when it arrives and keep your order separate through washing, drying and folding. We sort lights and darks within your order.

02

Read before washing.

Care labels guide the wash. We use low dryer heat for everyday washable clothes. Wool, silk, leather and dry-clean-only items stay out; anything needing different care comes back unwashed with a note and is left out of the billed weight.

03

Leave room for a note.

Tell us about sensitive skin or wash preferences before pickup so we can discuss the products and instructions. Point out marks you want us to notice; some marks may remain after a wash.

Our route, your doorstep

A small, regular route.

We serve addresses within 5 miles of Maple Crossing’s town square, after confirming access. There is no customer drop-off counter.

Office hours: Monday–Thursday, 8am–5pm. Pickup windows are Monday or Tuesday, 8–11am; returns are Wednesday or Thursday, 3–6pm.

Holiday return changes are listed on the prices and pickup page and agreed before collection.

Read the route and holiday details

Tell us what’s in the bag.

Everyday clothes, a weekly pile or linens for guests. We’ll help you choose the right pickup.

Request a laundry pickup