Home visits
An hour on your stairs, and a price in writing.
A home visit is free. Here is everything that happens in that hour, and when we can fit this winter.
We agree on a time
One of us comes, usually on a weekday morning. Saturday visits are open too.
We look at the staircase with you
Straight or turning, the space at the top and the bottom, and where the nearest outlet is.
We measure
The length of the stairs, the height and depth of each step, the width, every turn, and the space where the seat folds away. You keep a copy of the numbers.
We show you the seat
The swivel, the folding footrest and the remote, so you know what a fitted one looks like.
A written price follows
Within two working days, by mail or email. Nothing is ordered until you say yes.
On fitting day
We put down dust sheets, fix the rail to the treads, plug in the charger and ride the stairlift up and down. We measure your stairs and show you how to use it before we leave.
Winter fitting calendar
Openings for fitting, week by week. A straight stairlift is fitted within about three weeks of the home visit; a curved rail takes five to six weeks to make.
| Week | Openings | Note |
|---|---|---|
| November 9–13 | Full | |
| November 16–20 | 2 openings | |
| November 23–25 | 1 opening | Closed Thanksgiving, November 26–27 |
| November 30–December 4 | 3 openings | Earliest week for a straight stairlift measured now |
| December 7–11 | 3 openings | |
| December 14–18 | 2 openings | Earliest week for a curved stairlift measured now |
| December 21–23 | 1 opening | Closed December 24 to January 1 |
| January 4–8 | 4 openings | |
| January 11–15 | 4 openings | |
| January 18–22 | 4 openings | |
| January 25–29 | 4 openings | |
| February 1–5 | 4 openings |
Snow days move a fitting, never cancel it: we call the evening before and agree on the next open day.
Pick a morning for the tape measure.
Tell us which days suit you. We call to agree on a time.